Sharing my experience so far since I would honestly rate highly.
Shipping
3 orders so far and like clockwork 3 days to ship. However once dispatched turnaround is fairly fast, 2-3 days. No complaints there.
I would say it looks like the chap(s) has maybe bitten off more than he can chew and is overloaded with orders as comms are a tad slow but not outrageously.
Pricing
As far as I am aware, IA is the only lab doing free shipping, which is very nice. Even nicer is how extremely reasonable the prices are considering bloods & labs barring that irregularity show the oils to be accurately dosed. Test is cheaper by a few quid and Tbol/Proviron is cheaper than any of the big labs. I would definitely like to see more labs for Tbol/DHB/Var mind.
Customer Service
As mentioned before, a tad slow to respond but i’m sure the guy is very busy. May be worth closing new registrations just as a precaution so you don’t end up shit creek without a paddle swimming in orders you can’t fulfill.
Disregarding that, comms are professional and I actually had a scenario where I ordered some tren ace that was unfortunately out of stock. Chap got back to me and apologized, and asked if there was anything I’d like instead. I though fuck it i’d try a pack of anavar and the chap threw in an extra pack free of charge, which definitely took me pleasantly by surprise.
Accutane
Had to make a note of this. I’ve tried a LOT of accutane. Dimension, Adnivoc, a few other generics, and pharma.
Now if you’re in the UK you know that pharma tane is fucking expensive and pretty uncommon. AFAIK 95% of ugl tane and even posh ugl labs seem underdosed and do fuck all for me. 20mg IA accutane is actually producing results, compared to other UGLs i’ve tried, almost on par with pharma (iirc pharma uses gel tabs with some added shite for better absorbtion) but considering the price and rarity i’m very pleased with the accutane.
I haven’t actually tried the oils/var as of yet but am curious how IA holds up compared to dunning, specifically their DHB, given that it is a very difficult compound to work with.
I don’t know if the Meso-RX thread is FUD or not, all my orders have arrived without issue but again, we need recent labs to determine. I want to give the benefit of the doubt to the chap though and i’m willing to take a chance.