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[Source] MuscleCandy — musclecandy.net

T&H

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Funny how everyone's different. I much prefer email over site, as I've seen guys in other source threads saying the payment processor screen timed out before confirming payment. Then they had to contact the source via email to resolve any issues and confirm payment.

Placed my third order a few days ago via email. MC was fast to provide address, payment received, and tracking.
 

MuscleCandy

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Funny how everyone's different. I much prefer email over site, as I've seen guys in other source threads saying the payment processor screen timed out before confirming payment. Then they had to contact the source via email to resolve any issues and confirm payment.

Placed my third order a few days ago via email. MC was fast to provide address, payment received, and tracking.
Honestly, email works just as good because I’m pretty on top of responding quickly.

If customers followed the order format more often, it would certainly lessen the back and forth and make things go much quicker as well.

But, doesn’t make much of a difference to us. It’s all personal preference. Some guys just like knowing there’s a human on the other end handling their order.
 
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Vitalssj

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Oh no.... that person will have to wait an extra day or two.... time for a lawsuit
It wasn’t about having to wait a day or two extra. It was about usps literally not knowing where my package was. I was in no rush to get it and frankly wasn’t bothered if it took another week to get to me. As long as usps knows my package exists and they can tell me where it is.
I got my package today after the whole usps fumble anyways. Took an extra 3 days to get to me lol
Never even knew he shipped 2-3 day.
 

Sammy J

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I’m going to give it a try and get in on the sale before it’s over. Order placed
 

fox_catcher

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Site should be back up now, I see others are successfully placing orders. If you still can’t get it to work, feel free to order via email.
Sorry for the inconvenience!
no worries bub, i was able to get the order in. small order just to test the waters since ive never used your gear before, but looking forward to trying it
 

CountryGains

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Is there a reason for the unusual price discrepancy between your aromasin and arimidex?
 

MuscleCandy

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50% OFF TEST IS OVER.
10% OFF STOREWIDE WILL CONTINUE FOR A BIT LONGER!

THANK YOU FOR ALL OF THE ORDERS!
 

Dookierich

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Has anyone tried any of the Test E 500? How's the pip at that concentration?

Not bad at all surprisingly. Maybe alittle dull pain after injection but way better than I thought. Be warned its thick drawing up
 

theanabolicnatural

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Order confirmed Sept. 12 and was in my mailbox when I got home from work this afternoon on Sept. 15. Awesome first experience and as long as the product is good I'll be a customer for a long time. Thanks guys!
 

HWMF

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Put an order in late last week. I got deca test and dbol. Recieved my order today. I opened the box (which was oversized) pulled my order out and checked it out. Each vial is different in terms of amount of oil in the vial. Some are filled to the top , others are filled 3/4 way to the top. And some different variations in between. Sometimes i know this can happen due to the different size of vials. But all the vials are the same size. Not a fan of this inconsistency. Its sloppy work and seems off to me.
 

T&H

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Put an order in late last week. I got deca test and dbol. Recieved my order today. I opened the box (which was oversized) pulled my order out and checked it out. Each vial is different in terms of amount of oil in the vial. Some are filled to the top , others are filled 3/4 way to the top. And some different variations in between. Sometimes i know this can happen due to the different size of vials. But all the vials are the same size. Not a fan of this inconsistency. Its sloppy work and seems off to me.
Extremely disappointed to hear as this was brought up over a week ago, if they are under. I guess MC did nothing about the vials legitimately underfilled, and instead shipped them.

Anyway you can post pics side by side? Without showing front of the label? I'd like to see how far off.
 

MuscleCandy

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Extremely disappointed to hear as this was brought up over a week ago, if they are under. I guess MC did nothing about the vials legitimately underfilled, and instead shipped them.

Anyway you can post pics side by side? Without showing front of the label? I'd like to see how far off.
I would be surprised to see one of these vials is underfilled. Standing side by side to an overfilled vial, they may look underfilled, but I’m sure they’re at the 10ml mark or more.

We have addressed the inconsistencies in the fill rates and it will be fixed on future batches.

Not to mention, we have shipped out replacements with little to no questions asked. To the point where now a small handful of customers have tried to take advantage of it. If these photos do indeed show a single vial is underfilled, we have no problem shipping out a replacement.

Here is a photo of a vial filled to the 10ml mark:9AF1B21D-7B7B-4B61-BC8A-8A07B3DF1879.jpeg
 
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T&H

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I would be surprised to see one of these vials is underfilled. Standing side by side to an overfilled vial, they may look underfilled, but I’m sure they’re at the 10ml mark or more.

We have addressed the inconsistencies in the fill rates and it will be fixed on future batches.

Not to mention, we have shipped out replacements with little to no questions asked. To the point where now a small handful of customers have tried to take advantage of it. If these photos do indeed show a single vial is underfilled, we have no problem shipping out a replacement.

Here is a photo of a vial filled to the 10ml mark:View attachment 1528
I should have asked for pics first, so the guy does Need to post some. I forgot you said the older batches are what was affected by this.

Are you going to start labeling all your new batches with numbers? Batching is a great way to identify specific batches, important for customers tracking their vials, doses, and when there is an issue with batches on testing. Many sources do it.
 

HWMF

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I should have asked for pics first, so the guy does Need to post some. I forgot you said the older batches are what was affected by this.

Are you going to start labeling all your new batches with numbers? Batching is a great way to identify specific batches, important for customers tracking their vials, doses, and when there is an issue with batches on testing. Many sources do it.
Ill post some pics tomorrow. If i forget to tomorrow i will eventually. Im not saying any of the vials are short the 10ml mark. Im just making people aware of what i got. Not throwing any shade. It could be good quality. But for me I dont like it. I wont be using it. Im getting rid of it and going elsewhere. I dont need refund or anything, not a big deal.
 

MuscleCandy

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Are you going to start labeling all your new batches with numbers? Batching is a great way to identify specific batches, important for customers tracking their vials, doses, and when there is an issue with batches on testing. Many sources do it.
We do this.
All vials have lot numbers on them.
 

Alan1

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Ill post some pics tomorrow. If i forget to tomorrow i will eventually. Im not saying any of the vials are short the 10ml mark. Im just making people aware of what i got. Not throwing any shade. It could be good quality. But for me I dont like it. I wont be using it. Im getting rid of it and going elsewhere. I dont need refund or anything, not a big deal.
Throwing everything out only because of somewhat varying fill levels? That's....interesting. But hey, to each their own!
 

Freedom69

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I had an issue with oil fill consistency on my original order (side by side comparison). Having said that MC did offer to replace the entire order (which I didn’t accept.) I did however refilter all those original vials confirming all to be over the listed quantity. One even pushing right at 22ml with the others averaging an extra ML per vial. Aesthetically not appealing to see side by side but they definitely over fill, at least from my experience with my orders. Doesn’t bother me personally as long as the gear is good and I’m getting what I ordered quantity wise (in this case extra!) Having said that I’ve placed multiple orders since and will continue to use them so long as they constantly test and provide the customer service I’ve experienced so far. If you wanna trash a bunch of gear because it doesn’t have the exact same fill line sitting next to each other then go ahead but seems over dramatic to me when you could just refilter in sterile vials and verify but to each their own I guess. All labels also come with batch numbers so you can keep track of current testing results in case you use it later. Solid IMO
 

MuscleCandy

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I had an issue with oil fill consistency on my original order (side by side comparison). Having said that MC did offer to replace the entire order (which I didn’t accept.) I did however refilter all those original vials confirming all to be over the listed quantity. One even pushing right at 22ml with the others averaging an extra ML per vial. Aesthetically not appealing to see side by side but they definitely over fill, at least from my experience with my orders. Doesn’t bother me personally as long as the gear is good and I’m getting what I ordered quantity wise (in this case extra!) Having said that I’ve placed multiple orders since and will continue to use them so long as they constantly test and provide the customer service I’ve experienced so far. If you wanna trash a bunch of gear because it doesn’t have the exact same fill line sitting next to each other then go ahead but seems over dramatic to me when you could just refilter in sterile vials and verify but to each their own I guess. All labels also come with batch numbers so you can keep track of current testing results in case you use it later. Solid IMO
Thank you for your input! I’m very pleased to hear that you actually measured it out and it wasn’t underfilled, but even proved to be overfilled. It’s very validating to hear an actual customer prove this.

I also like how you stated that we were willing to provide replacements, with no questions asked..

While we do understand there were inconsistencies in the fill levels on early batches, this has since been addressed and we will do better on future batches. We are undoubtedly overfilling all future batches to avoid any room for speculation.

We were confident that an overwhelming majority were filled as advertised.. if not, a bit more; we were still willing to provide replacements to unsatisfied customers, until we felt that our kindness was being taken advantage of..

We try not to question our customers, and we take your criticism with grace to improve on our operation. With that being said, there has to be a line drawn somewhere..
 

Freedom69

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Thank you for your input! I’m very pleased to hear that you actually measured it out and it wasn’t underfilled, but even proved to be overfilled. It’s very validating to hear an actual customer prove this.

I also like how you stated that we were willing to provide replacements, with no questions asked..

While we do understand there were inconsistencies in the fill levels on early batches, this has since been addressed and we will do better on future batches. We are undoubtedly overfilling all future batches to avoid any room for speculation.

We were confident that an overwhelming majority were filled as advertised.. if not, a bit more; we were still willing to provide replacements to unsatisfied customers, until we felt that our kindness was being taken advantage of..

We try not to question our customers, and we take your criticism with grace to improve on our operation. With that being said, there has to be a line drawn somewhere..

The free replacement was a nice offer but I’m not here to screw over sources or get free stuff. Long as I’m getting what I ordered I’m beyond satisfied. I guess this will continue as long as sources are around though and good on y’all for taking customers word…shame so many folks are out to try and weasel free shit. I should have taken pics when I re filtered the vials but I honestly just chocked it up to growing pains for a new source….no harm no foul and didn’t care much because I got over what I purchased. No doubt it’ll be addressed on future batches….just can’t please everyone, oh well. Keep up the great work! Waiting on order #4 now!
 
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