Recent content by EnhancedGrappler

There's a type of a bias that occurs when you don't see the spam that is prevented, and assume none is cleaned on our end. This was a pretty effective bot and usually I'd catch it earlier but it's the 4th of July!

Claims like this should be substantiated with the test reports.

Well the initial order may not be with a scammer. You started that order by emailing them, correct? I wouldn't go deleting your account until that transaction is completed and your order is filled. But yes, moving forward you should use an email account username that is different from your SST...

First things first, any complaint aside - you are currently being preyed on in a scam. This isn't an account compromise, you're compromised. Your username on SST matches your username at Protonmail, and you leaving that feedback in LNL's thread has identified to a scammer that you'd be...

A bit of vaseline smooths out the oil checks!

Undefeated, undisputed...

Always appreciate being held to account so if these curiosities ever pop up please continue to engage with me on it. Sometimes things get forgotten about. I agree that it's time to close this one up and I'll lock the thread now.

Hunter was removed primarily due to communication issues, with him being accused of ghosting customers. When we decided to remove him, we scrubbed his pricelist/menu/contact information but left the thread open so that users could continue to share any updates regarding whether or not their...

There's no one-size-fits-all action or timeline for addressing a conflict. Reports of taking money and immediately ghosting customers gets handled differently than a report of someone having an issue with the colour of their Test C. Action taken in the end may be the same but the urgency to act...

He's been invited to come respond to some of the concerns, if he chooses not to do so then that will determine our path forward.

We're certainly not going to compel you to do anything. Frankly putting UGL oils under microscope is uncharted territory, so the validity of any conclusions you (or anyone else) draws would be difficult for us to assess. The flip side is that if you do say "this image is from Source XYZ," we're...

I never look at the username change requests, I'll try to make a habit of checking it more frequently now. Appreciate the prod!

Constructive criticism is always welcome, there's no offence taken. I have no interest in calling ourselves an "uncensored board" if it means allowing people to spam inflammatory remarks without correction. While @CaptainAmerica is mending his booboo I am happy to remind people to behave...

This goes both ways. Excessive flaming is forbidden on SST. We determine where that line is, though it is rare we intervene much. @Yolo12345 can better behave himself. If he is so bothered by @readalot then he is encouraged to use the ignore function. Responding with nothing but flaming only...

Was mostly just waiting for a second post to see how spammy he got.